In our overscheduled world, leads and clients need reminders about appointments—and reminders of reminders, too. Forgotten appointments translate to wasted time and money for your business, but you can’t afford to spend hours playing each client’s personal assistant. While you’re responsible for scheduling appointments, software can handle things from there.
With automation software, leads and clients can receive appointment reminders via email after you complete a web form containing the client’s name, email address, and appointment date and time. The form prompts a sequence of emails: an appointment confirmation, followed by reminders in the days or hours prior to the appointment.If the client or lead cancels, the software will automatically notify you so you can follow up and reschedule.
Still, the task of comparing calendars and manually scheduling appointments can consume hours of your day. To take automation a step further, consider using a scheduling tool that syncs with your Google Calendar. Using your business calendar, it allows leads and clients to view available times and schedule a meeting—making the appointment process completely automated.
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